Knowledge Hub

Guides for getting the most out of Aithon

Connect your tools, understand what Aithon shows you, and see exactly what it reads.

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AWS

CRM

Email, calendar and meetings

Prospecting

Outreach

AI assistants

Using Aithon

Your first week in Aithon

The path from first sign-in to first insight: connect your CRM and mailbox, pick your accounts, open a deal, read a lead brief, ask Aithon a question.

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Manage members and organization settings

Invite and remove people, change roles, set up how your team signs in, and find the organization-wide settings an admin owns.

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Roles and permissions

What a user and an admin can each do, and what the AWS Partner Admin designation adds.

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Build your account list

How All Accounts and My Accounts fit together, how to load a target list from a CSV, and how to put accounts on each seller's plate.

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Set up your product catalogue

Your products decide which leads your team sees. How to add one, curate the use cases it serves, and get the catalogue right.

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Export and share a lead brief

Turn a lead's narrative, evidence and scores into a one-page brief you can save as a PDF or email to a teammate.

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Reading a lead brief

What the priority means, how the brief is built from evidence, what the signal cards on the right are telling you, and what to do next with Engage.

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Deal Intelligence explained

What each tab on a deal shows, how the MEDDPICC scorecard and the deal health score are computed, how evidence is cited, and when analysis refreshes.

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The account view

What each section of an account's overview shows, which source feeds it, and what the other tabs hold.

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Ask Aithon

What the in-app assistant can answer, what it can do on your behalf, what it deliberately cannot, and how to get the most out of it.

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Privacy controls: choosing what AI can use

Organization admins can exclude whole categories of data, such as email or call transcripts, from every AI feature. What the switches do, and what excluded means.

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Email signature and company documents

Two small settings with a large effect: the signature Aithon appends to every draft it writes for you, and the documents that teach it your products and playbooks.

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When something does not appear

Deals, emails, leads or accounts missing? The common causes, what Aithon is telling you, and what to do about each.

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